Delivery Policy

Order Fulfillment:

All orders placed on our website are fulfilled and shipped by Amazon. While you complete your purchase on our site, the actual transaction is processed through our Amazon seller account.

Shipping Options:

Shipping options and delivery times are determined by Amazon's shipping policies. Standard, expedited, and Prime shipping may be available depending on your location and Amazon account status.

Delivery Timeframes:

Estimated delivery dates are provided at checkout. These estimates are based on Amazon's shipping capabilities and may vary depending on your location and chosen shipping method.

Shipping Costs:

Shipping costs are calculated at checkout based on Amazon's current rates and your selected shipping option.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email. You can track your package using this number on Amazon's website or app.

International Shipping:

International shipping availability and costs are subject to Amazon's policies and may vary by country.

Delivery Issues:

In case of any delivery issues (lost packages, damaged goods, etc.), please contact Amazon's customer service directly. As the seller, we will cooperate fully with Amazon to resolve any problems.

Address Accuracy:

Please ensure your shipping address is correct at checkout. We cannot be held responsible for deliveries to incorrect addresses provided by the customer.

Product Availability:

All products listed on our website are fulfilled by Amazon. In rare cases, items may become unavailable after you place your order. If this occurs, you will be notified and refunded according to Amazon's policies.

Returns and Refunds:

Our return and refund process follows Amazon's policies. Please refer to Amazon's return policy for detailed information on how to return items and receive refunds. Regardless of your statutory right of withdrawal, you enjoy a 30-day right of return for many products. For exceptions and conditions, see Return details.

Contact Us:

In the case of damaged/faulty stock or any other questions not covered in this policy, please contact us at shop@gunnadrinks.com.