Returns & Refunds Policy

  1. You may cancel the Contract and receive a refund, if the goods are damaged/faulty and you notify us as set out in clause 4.2 from the Terms & Conditions within 14 days.
  2. If you wish to cancel the Contract, you may email us at info@bondisoda.com. Please include:
    • details of your order to help us to identify it and;
    • photo evidence showing the damage that you are claiming for. Without photographic proof we cannot accept damage claims.

    In case we ask you to return the order you must do so without undue delay and in any event not later than 14 days from the date on which you let us know that you wish to cancel the Contract.

  3. We will either refund the price of the Goods or replace the Goods at our option.
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